1. INTRODUCTION

Welcome to the Terms of Service (“Terms”) of Hampton Empire LLC dba Supreme e-com (“Company”). These Terms govern your use of our website, products, and services. By accessing or using our website or services, you agree to comply with these Terms. If you do not agree with any part of these Terms, you may not access the website or use our services.

These Terms outline the rules and regulations for using Hampton Empire LLC dba Supreme e-com ‘s website and services. They establish the legal agreement between you (“User” or “You”) and Hampton Empire LLC dba Supreme e-com regarding the use of our website and services.

By accessing or using our website or services, you agree to be bound by these Terms. You also agree to comply with any additional terms and conditions that apply to specific products or services offered by Hampton Empire LLC dba Supreme e-com. If you do not agree with any part of these Terms, you must not use our website or services.

Your continued use of our website or services after any modifications to these Terms constitutes acceptance of those changes. It is your responsibility to review these Terms periodically for updates or changes. If you do not agree with the modified Terms, you must discontinue using our website and services.

2. SCOPE OF SERVICE

At Hampton Empire LLC dba Supreme e-com, we are committed to providing comprehensive services aimed at empowering individuals and entities in the realm of e-commerce. Our services encompass a range of educational programs, mentorship opportunities, and access to valuable resources designed to facilitate success in the online business landscape.

2.1 Description of Services: Our services are tailored to meet the diverse needs of our clients. They cover various aspects of e-commerce, including website development, product research, and digital marketing strategies. Clients gain valuable insights and practical knowledge through our programs to establish and scale profitable online businesses.

2.2 Mentorship/Case Study Course: One of our flagship offerings is our mentorship/case study course, which provides clients personalized guidance and support over a designated period. This course involves one-on-one mentorship sessions, where clients receive tailored advice and strategies to optimize their e-commerce ventures.

2.3 Teaching Courses: Additionally, clients can access our teaching courses, comprising comprehensive modules covering essential topics such as website optimization, product validation, and Facebook advertising techniques. These courses are structured to provide clients with in-depth knowledge and practical skills to excel in the competitive e-commerce landscape.

2.4 Counseling Services: We understand the importance of ongoing support and guidance in navigating the complexities of e-commerce. Therefore, we offer counseling services to our clients, providing them with direct communication channels via Discord. Clients can seek assistance, ask questions, and receive timely responses from our experienced mentors and consultants.

2.5 Access to Resources: As part of our commitment to empowering our clients, we provide access to various valuable resources, including exclusive supplier networks, private communities, and informational materials. These resources aim to equip clients with the tools and insights to achieve their e-commerce goals effectively.

At Hampton Empire LLC dba Supreme e-com, we are dedicated to fostering the success of our clients through our comprehensive suite of services. Whether you’re a novice entrepreneur or an experienced business owner, our programs are designed to elevate your e-commerce journey and unlock your full potential in the digital marketplace.

3. PAYMENT TERMS

At Hampton Empire LLC dba Supreme e-com, we strive to maintain transparent and fair payment terms to ensure a seamless experience for our clients. Below is a detailed breakdown of our payment options, fees, payment schedules, and the consequences of late payments or non-payment:

Breakdown of Payment Options: We offer flexible payment options to accommodate the diverse needs of our clients. Clients may choose from various payment methods, including major credit cards, debit cards, or electronic means, as convenient.

Explanation of Fees and Payment Schedules: Our payment structure is designed to provide clarity and predictability for our clients. Upon enrollment in our services, clients agree to pay the specified payment amount, which covers the full scope of the chosen program. This payment amount is typically divided into installments, with details outlined in the agreement.

• Initial Payment: Clients are required to make an initial payment at the commencement of the program or service. This payment initiates the engagement and grants clients access to our resources and support channels.
• Subsequent Payments: In cases where the payment is divided into multiple installments, clients must make subsequent payments according to the agreed-upon schedule. These payments are typically due at specified intervals throughout the program.

3.1 Consequences of Late Payments or Non-Payment: Timely payment is essential to maintain access to our services and resources. Clients must adhere to the agreed-upon payment schedule to avoid disruptions to their mentorship or course access. Failure to make payments on time may result in the following consequences:

• Late Fees: Clients who fail to make payments by the specified due date may be subject to late fees. These fees are typically incurred daily until the outstanding balance is settled.
• Service Disruption: Non-payment or persistent late payments may lead to the suspension or termination of access to our services, including mentorship sessions, course materials, and support channels. Clients will be notified of any impending service disruptions and allowed to rectify the situation.
• Collections: In case of prolonged non-payment, where clients fail to settle outstanding balances despite reminders and warnings, Hampton Empire LLC dba Supreme e-com reserves the right to pursue collection efforts through legal means. This may involve engaging third-party collection agencies to recover the owed amount. The amount that the client owes will also increase by 20% immediately upon being sent to collections.

We encourage our clients to prioritize timely payments to avoid inconvenience or disruptions to their e-commerce journey.

4. NON-REFUNDABLE PAYMENTS

At Hampton Empire LLC dba Supreme e-com, we operate on the principle that the value of our services lies in the expertise, guidance, and resources we provide to our clients. As such, we require clients to understand and acknowledge the non-refundable nature of payments made for our services. This section outlines the rationale behind our non-refundable payment policy and ensures that clients are fully informed before engaging in our programs.

4.1 Non-Refundable Nature of Payments

When clients enroll in our mentorship/case study courses or teaching programs, they access valuable insights, strategies, and resources to help them succeed in the e-commerce industry. These resources include one-on-one mentorship, group coaching sessions, teaching courses, counseling services, and access to private suppliers. The knowledge and expertise shared during these programs are considered intellectual property and are provided exclusively to enrolled clients.

Given the proprietary nature of the information shared and the personalized support offered, we maintain a strict policy of non-refundable payments. This policy ensures that clients commit fully to the program and recognize the value of the resources. By enrolling in our services, clients acknowledge that payments made are for providing these valuable resources and are non-refundable under any circumstances.

4.2 Client’s Acknowledgment of the Infringement of Intelligence and Material Provided in the Course

Clients are required to acknowledge that the intelligence and material provided during our mentorship/case study courses and teaching programs are proprietary to Hampton Empire LLC dba Supreme e-com. This includes, but is not limited to, course content, strategies, methodologies, and any other information shared during the program’s duration. Clients acknowledge that this material’s unauthorized use, reproduction, or distribution constitutes an infringement of intellectual property rights and may result in legal action.

By enrolling in our services and making non-refundable payments, clients affirm their understanding of the proprietary nature of the information provided and agree to abide by the terms outlined in this section. This acknowledgment protects the interests of both the company and our clients, ensuring the integrity of our programs and the confidentiality of the resources shared.

5. DURATION OF SERVICE

At Hampton Empire LLC dba Supreme e-com, we understand the importance of clarity regarding the duration of our services. Below, we provide a comprehensive explanation of the term length of our services and the conditions for renewal or extension:

5.1 Explanation of the Term Length: The term length of our services varies depending on the specific program or mentorship package chosen by the client. We aim to provide flexibility to accommodate our client’s diverse needs and goals. Upon enrollment, clients are provided with detailed information regarding the duration of their selected program, including the start date and expected completion date.

• Defined Term: Each program or mentorship package has a predetermined term length, typically outlined in the client agreement. This term length may range from a fixed duration, such as 90 days, to an indefinite period, such as lifetime access.
• Commencement and Completion: The term of service begins upon the effective date specified in the agreement and concludes upon the completion of the specified duration. As outlined in the program details, clients can access our resources, mentorship sessions, and support channels throughout this period.

5.2 Conditions for Renewal or Extension of Services: Depending on the nature of the program and the client’s preferences, there may be options for renewal or extension of services beyond the initial term. We strive to provide opportunities for continued growth and support for our clients and, therefore, offer the following conditions for renewal or extension:

• Renewal Options: Clients who wish to continue their engagement with our services beyond the initial term may have the option to renew their enrollment. Renewal options are typically outlined in the client agreement and may involve additional fees or requirements.
• Extension Opportunities: In some cases, clients may be eligible for an extension of services beyond the initial term. Extension opportunities are subject to specific conditions, including meeting certain criteria, completing assignments, or demonstrating progress within the program.
• Client Initiative: It is important to note that the client typically initiates service renewal or extension. Clients are encouraged to communicate their intentions regarding renewal or extension in advance to ensure a smooth transition and uninterrupted access to our resources.

By clearly explaining the term length of our services and the conditions for renewal or extension, we aim to empower our clients to make informed decisions and maximize the benefits of their e-commerce journey with us.

6. CLIENT OBLIGATIONS

At Hampton Empire LLC dba Supreme e-com, we believe in fostering a collaborative partnership with our clients to ensure their success during the mentorship program. To facilitate a productive and enriching experience, we outline the following client obligations:

6.1 Responsibilities of the Client During the Mentorship Program

• Active Participation: Clients are expected to actively engage in the mentorship program and demonstrate a commitment to their personal and professional growth. This includes attending scheduled sessions, completing assignments, and seeking guidance and support when needed.
• Open Communication: Effective communication is essential for the mentorship program’s success. Clients are encouraged to maintain open lines of communication with their mentors, fellow participants, and support staff. This involves sharing progress updates, asking questions, and seeking clarification on any aspects of the program.
• Adherence to Guidelines: Clients are required to adhere to the guidelines and protocols established for the mentorship program. This includes following instructions provided by mentors, respecting the privacy and confidentiality of fellow participants, and complying with all applicable policies and procedures.

6.2 Requirements for Scheduling Calls, Completing Assignments, and Adhering to Guidelines

• Scheduling Calls: Clients are responsible for scheduling their mentorship calls within the designated timeframe specified in the program details. It is imperative that clients proactively schedule and attend all scheduled calls to maximize the value of their mentorship experience.
• Completing Assignments: Clients will be assigned various tasks and assignments designed to reinforce learning objectives and practical skills throughout the mentorship program. Clients must diligently complete these assignments within the specified deadlines and submit them according to the provided instructions.
• Adhering to Guidelines: Clients must conform to the guidelines and instructions their mentors and program facilitators provide. This includes following recommended strategies, implementing feedback provided during mentorship sessions, and actively participating in group activities or discussions as required.

By fulfilling these client obligations, participants can optimize their learning experience, leverage available resources, and make meaningful progress toward their e-commerce goals. 

7. DISPUTE RESOLUTION

At Hampton Empire LLC dba Supreme e-com, we prioritize transparency and effective communication to address any concerns or disputes arising between our clients and the company. We aim to resolve disputes promptly and amicably, allowing both parties to maintain a positive and productive relationship throughout our services. To facilitate this process, we have established the following dispute resolution procedure:

7.1 Procedure for Resolving Disputes Between the Client and the Company

1. Informal Resolution: In the event of a dispute, we encourage clients first to attempt to resolve the issue through informal communication channels. Clients are encouraged to contact our customer support team via email to express their concerns and seek clarification on any issues they may be experiencing.
2. Formal Notification: If the dispute remains unresolved through informal channels, clients must formally notify the company of the dispute. This can be done by submitting a written statement detailing the nature of the dispute, including relevant facts, timelines, and any supporting documentation.
3. Company Review and Response: Upon receipt of the formal dispute notification, the company will thoroughly review the matter and promptly respond to the client. Our team will work diligently to understand the root cause of the dispute, assess the validity of the client’s claims, and propose appropriate solutions or next steps to resolve the issue.
4. Mutual Agreement and Implementation: Once the company has provided proposed solutions or next steps, it is incumbent upon the client to review and consider these recommendations in good faith. Clients are expected to implement the solutions provided by the company promptly and collaborate with our team to resolve the dispute satisfactorily.

7.2 Client’s Agreement to Inform the Company of Any Disputes and Implement Provided Solutions

By engaging in our services, clients agree to promptly inform Hampton Empire LLC dba Supreme e-com of any disputes or concerns they may have regarding our services or the terms of the agreement. Clients further agree to cooperate with the company in good faith to resolve disputes efficiently and professionally. Failure to adhere to this agreement may result in the termination of services or other appropriate actions as deemed necessary by the company.

8. CONFIDENTIALITY

At Hampton Empire LLC dba Supreme e-com, we value the confidentiality of sensitive information shared between our company and clients. This section outlines the expectations regarding privacy and the measures in place to safeguard proprietary information.

8.1 Agreement to Maintain Confidentiality of Company Information

Clients enrolling in our mentorship/case study courses and teaching programs agree to maintain the strict confidentiality of all information shared by Hampton Empire LLC dba Supreme e-com. This includes but is not limited to course materials, proprietary strategies, business methodologies, and any other information disclosed during the duration of the program. Clients understand that this information is provided exclusively for their benefit and is not to be shared, reproduced, or distributed without prior written consent from the company.

By agreeing to these terms, clients commit to upholding the confidentiality of company information and acknowledge that any unauthorized disclosure may result in legal action. This agreement protects Hampton Empire LLC dba Supreme e-com’s intellectual property rights and ensures our programs’ integrity.

8.2 Client’s Acknowledgment of the Confidential Nature of Financial Records and Customer Lists

Clients further acknowledge the confidential nature of financial records, customer lists, and other data related to Hampton Empire LLC dba Supreme e-com’s business operations. This includes information regarding amounts paid, client and customer details, and other proprietary data shared during our services.

Clients understand that this information is confidential and may not be disclosed or used for any purpose other than advancing Hampton Empire LLC dba Supreme e-com’s business interests. Any unauthorized use or disclosure of this information may result in legal action and the termination of services.

By agreeing to these terms, clients affirm their understanding of the confidential nature of the information shared and commit to maintaining its confidentiality throughout and after the duration of our services. This acknowledgment helps protect sensitive data, and fosters trust between our company and clients.

9. TERMINATION OF AGREEMENT

At Hampton Empire LLC dba Supreme e-com, we strive to maintain a positive and mutually beneficial relationship with our clients. However, there may be circumstances under which it becomes necessary to terminate the agreement between the client and the company. This section outlines the conditions under which the contract may be terminated and the obligations of both parties in such instances.

9.1 Conditions Under Which the Agreement May Be Terminated

The agreement between the client and Hampton Empire LLC dba Supreme e-com may be terminated under the following conditions:

1. Mutual Agreement: Either party may terminate the agreement by mutual consent, provided that both parties agree to the terms of termination in writing.
2. Breach of Terms: If either party breaches the terms of the agreement, the other party reserves the right to terminate the contract. Violations of terms may include but are not limited to failure to make payments, breach of confidentiality agreements, or failure to fulfill client obligations as outlined in the terms of service.
3. Non-Payment: Failure of the client to make timely payments as per the payment schedule outlined in the agreement may result in termination of services by the company. Clients are responsible for adhering to the payment terms and schedules to avoid termination due to non-payment.
4. Violation of Company Policies: Clients who engage in behavior that violates company policies, disrupts the mentorship program, or undermines the integrity of our services may be subject to termination of the agreement.

9.2 Client’s Obligations Upon Termination

In the event of termination of the agreement, clients are obligated to adhere to the following:

1. Return of Company Property: Clients must return any property provided by Hampton Empire LLC dba Supreme e-com, excluding course materials, upon termination of the agreement. This may include physical materials, equipment, or any other company property in the client’s possession.
2. Return of Documents: Clients must return all originals and copies of documents, records, reports, or any other materials containing confidential information belonging to Hampton Empire LLC dba Supreme e-com. Clients must provide proof of destruction per the company’s instructions if documents cannot be returned.
3. Acknowledgment of Confidentiality: Clients must reaffirm their commitment to maintaining the confidentiality of company information even after the termination of the agreement. This includes refraining from disclosing or using confidential information obtained during our services for personal gain or competitive advantage.

By agreeing to these terms, clients acknowledge their understanding of their obligations upon termination of the agreement and agree to comply with the specified requirements. 

10. FORCE MAJEURE

At Hampton Empire LLC dba Supreme e-com, we understand that unforeseen circumstances beyond our control may impact our ability to deliver services outlined in our agreements. This section addresses the concept of force majeure and its implications on service delivery.

Force majeure refers to events or circumstances that are unforeseeable and beyond the reasonable control of the company, making it impossible or impracticable to fulfill our contractual obligations. Such circumstances may include but are not limited to:

1. Acts of God: Natural disasters such as earthquakes, hurricanes, floods, or wildfires that disrupt normal business operations.
2. Government Actions: Legislative or regulatory actions, including changes in laws or regulations, government orders, or restrictions that affect our ability to provide services.
3. War or Terrorism: Acts of war, terrorism, civil unrest, or political instability that disrupt operations or pose risks to personnel and resources.
4. Pandemics or Epidemics: Outbreaks of infectious diseases, pandemics, or epidemics that affect the health and safety of our staff or limit our ability to conduct business activities.
5. Technological Failures: Unexpected technological failures, including power outages, network disruptions, or system failures that prevent the delivery of services.

10.1 Disclaimer of Liability for Damages:

While we make every effort to mitigate the impact of force majeure events on our services, it is important to note that such events are beyond our control, and we cannot be held liable for damages resulting from them. Accordingly, this disclaimer of liability includes but is not limited to:

1. No Obligation to Perform: In the event of force majeure, we may be unable to perform our contractual obligations or experience delays in service delivery. Clients acknowledge that such circumstances are beyond our control and agree to release us from liability arising from our inability to perform.
2. No Liability for Consequential Damages: We shall not be liable for any indirect, incidental, special, or consequential damages resulting from force majeure events, including but not limited to loss of profits, loss of business opportunities, or loss of data.
3. No Waiver of Rights: Our inability to perform due to force majeure events does not constitute a waiver of our rights under the agreement. We reserve the right to enforce the contract terms once the force majeure event has been resolved.

By accepting these terms, clients acknowledge and accept the risks associated with force majeure events and agree to hold Hampton Empire LLC dba Supreme e-com harmless from any damages resulting from such events.

11. INDEMNIFICATION

At Hampton Empire LLC dba Supreme e-com, we prioritize the integrity of our services and strive to provide a secure and reliable platform for our clients. In this section, we outline the indemnification terms, detailing the client’s agreement to hold the company harmless from any claims or liabilities arising from the client’s use of our services.

11.1 Client’s Agreement to Indemnify

By using our services, clients agree to indemnify and hold Hampton Empire LLC dba Supreme e-com, its affiliates, officers, directors, employees, agents, and partners harmless from any claims, demands, actions, losses, liabilities, damages, costs, and expenses, including legal fees, arising from or related to:

1. Client’s Use of the Services: Clients acknowledge that their use of our services is at their own risk and agree to indemnify the company for any damages or losses resulting from their actions, including but not limited to violations of these terms of service, infringement of intellectual property rights, or breach of confidentiality obligations.
2. Content Submitted by the Client: Clients are responsible for any content they submit, post, or transmit through our platform. If such content violates third-party rights or applicable laws, clients agree to indemnify the company for any resulting claims or liabilities.
3. Unauthorized Access or Use: Clients agree to indemnify the company for any damages or losses resulting from unauthorized access to or use of their account, including but not limited to unauthorized access by third parties or misuse of login credentials.

11.2 Company’s Right to Control Defense

In the event of a claim covered by this indemnification provision, the company reserves the right to assume control of the defense and settlement of the claim. However, clients agree to cooperate with us in defending against any such claims and provide us with reasonable assistance and information as necessary.

12. LIMITATION OF LIABILITY

At Hampton Empire LLC dba Supreme e-com, we value transparency and want our clients to understand the extent of our liability. In this section, we outline the limitations of liability regarding the services we provide.

12.1 Disclaimer of Liability

Clients acknowledge and agree that using our services is at their own risk. Hampton Empire LLC dba Supreme e-com, its affiliates, officers, directors, employees, agents, and partners shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses resulting from:

1. The use or inability to use our services.
2. The cost of procurement of substitute goods and services.
3. Unauthorized access to or alteration of your transmissions or data.
4. Statements or conduct of any third party on our platform.
5. Any other matter relating to our services.

Clients acknowledge that the limitations of liability apply to all claims, whether based on warranty, contract, tort, or any other legal theory and shall apply even if Hampton Empire LLC dba Supreme e-com has been advised of the possibility of such damages.

12.2 Limitation of Company’s Liability

To the extent permitted by law, Hampton Empire LLC dba Supreme e-com, its affiliates, officers, directors, employees, agents, and partners’ aggregate liability arising out of or in connection with the services provided shall not exceed the total amount paid by the client to the company for the specific services giving rise to the liability during the twelve (12) months before the event giving rise to such liability.

13. GOVERNING LAW

At Hampton Empire LLC dba Supreme e-com, we believe in providing clarity regarding the governing law and jurisdiction for resolving disputes that may arise between us and our clients. This section outlines the applicable laws and jurisdiction for any disputes related to our services.

This Agreement shall be governed by and construed by the laws of the State of Texas, United States, without regard to its conflict of law principles.

Any dispute, controversy, or claim arising out of or relating to this Agreement, including its formation, interpretation, breach, termination, or validity, shall be exclusively settled through arbitration in Dallas, Texas, in accordance with the Commercial Arbitration Rules of the American Arbitration Association. The arbitrator’s decision (s) shall be final, binding upon the parties, and enforceable in any court of competent jurisdiction.

Clients acknowledge and agree to waive their right to a jury trial with respect to any disputes arising under this Agreement.

By using our services, clients consent to the exclusive jurisdiction and venue of the state and federal courts in Dallas County, Texas, for any legal proceedings arising from or related to this Agreement.

14. MISCELLANEOUS

14.1 Severability: If any provision of this Agreement is deemed invalid, unlawful, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law. The invalidity, unlawfulness, or unenforceability of any provision shall not affect the validity or enforceability of any other provision of this Agreement.

14.2 Entire Agreement: This Agreement, including all its terms and conditions, constitutes the agreement between the client and Hampton Empire LLC dba Supreme e-com regarding the subject matter herein and supersedes all prior and contemporaneous agreements, representations, and understandings, whether oral or written.

14.3 Amendments: Any amendments, modifications, or changes to this Agreement must be made in writing and signed by both parties. No waiver or modification of any term or condition of this Agreement shall be effective unless expressly agreed to in writing by both parties.

14.4 Waiver: Either party’s f to enforce any provision of this Agreement shall not be construed as a waiver of such provision or the right to implement it after that. Any waiver of any provision of this Agreement must be in writing and signed by the party granting the waiver.

14.5 Interpretation: This Agreement shall be construed according to its fair meaning and not strictly for or against either party. The headings and titles used in this Agreement are for convenience only and shall not affect its interpretation. Unless the context otherwise requires, words importing the singular include the plural and vice versa.

15. CONTACT INFORMATION

For any inquiries, concerns, or questions regarding the Terms of Service or our services in general, please feel free to reach out to us using the following contact details:

Company Name: Hampton Empire LLC dba Supreme E-com
Address: 1910 Pacific Ave., Suite 10000, Dallas, TX 75201
Email: info@supremeecom.com
Phone: +1 (888) 896-8837 

Our dedicated team is ready to assist you and address any issues or queries you may have. We value your feedback and are committed to providing excellent customer service.